How do I return an item? Last Updated: October 28, 2022
Return Policy All defined terms used below shall
have the meanings set forth in Our Terms and Conditions. See
Order Cancellations Orders that you submit online are
processed immediately and may not be canceled.
Returns All sales are final. Working items are not eligible for a return, refund,
or exchange. Any items delivered with functional issues will be addressed under
our standard Lifetime
Parts Replacement Warranty.
Shipping To initiate a return for items with
functional issues, please email us at [email protected].
We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be
sent to us at 130 W Cochran Suite A Simi Valley, CA 93065.
For items that are manufactured by
another party and resold by Us, please do not send such items back to the manufacturer.
You are responsible for paying for all
shipping costs for your returned item. Shipping costs are non-refundable. If you receive a
refund, the cost of any return shipping will be deducted from your refund. You should consider using a
trackable shipping service or purchasing shipping insurance for items of value.
General If you do not comply with any of the
above conditions, We reserve the right to refuse the return or exchange, or to impose different or
additional conditions. |